Shenzhen Bio Technology Co., Ltd

Shenzhen Bio Technology Co., Ltd

Troubleshooting Fingerprint Scanner Malfunctions

2025 08/18

1. Sliding Capacitive Fingerprint Scanner are popular in some areas of northern China. Avoid applying excessive force when sliding the cover to avoid damaging it.
2. Waterproofing: Electronic products are generally sensitive to water, which can easily damage the electronic components or motherboard within the Fingerprint Scanner. Ensure the Fingerprint Scanner is waterproof during use.
3. Capacitive Fingerprint Scanner are typically powered by four AA batteries. When selecting batteries, check the product's quality certification and other information to ensure they meet standards. Never use low-quality dry-cell batteries, as the liquid in the batteries is highly corrosive and can easily damage the lock's internal structure.
4. National regulations require Capacitive Fingerprint Scanner to have a mechanical key. This key should generally be kept outside the home, such as in the car or office, so that the mechanical key can be used to open the door in the event of an electronic malfunction.
5. If a Fingerprint Scanner malfunctions during use, contact your local dealer or the manufacturer directly. Never disassemble the Fingerprint Scanner yourself to determine the cause of the problem. Capacitive Fingerprint Scanner are precision electronic devices, and unauthorized disassembly can damage the scanner's internal components.